News

All the latest from HostAble.Co

Covid-19 - How we are dealing with this, support hours changed, system upgrades, our future? - Updated 19th March 2020

With ourselves being a UK based company with clients all over the world we thought it would be best to list what we are doing to help ensure our staff wellbeing and safety. So, what are we doing? - We have asked all staff to keep working from home (we are a work from home company anyway) but won't be doing any meeting with our staff face - ... Read More


16th Mar 2020

Support Hours - Changing

We are announcing our support hours are changing. Due to myself (Charles) fulfilling my life dream job, I will be limiting support hours to roughly 1 hour per day. I feel this won't affect any clients because when ordering hosting with us you should be aware that we aren't a massive company so expect a wait in support. The support hours will be ... Read More


13th Mar 2020

Rescue Effort - Lion completed, Wolf waiting still

We have successfully migrated the LION server to a new data center so all is working again on the LION server (lion.hostable.co) We are working on moving WOLF still but due to how big the server is it is taking longer then we could expect to take. We have a full migration team working on this currently with private teams too. We are dropping our ... Read More


27th Feb 2020

Removing Direct Admin Server - Lizard

On the 11th Feb 2020 we released we was going to create and welcome a DA server to our network. However, after some massive technical issues and issues with thirdparty apps we have decided to not continue to offer the DA services. All DA shared clients have been contacted about moving to a cPanel server and also any DA reseller, DA master and DA ... Read More


19th Feb 2020

Welcome LiteSpeed!

We recently have had a few server issues with speed and CUP usage, so we have cut the rope and readded LITESPEED! This will make sites up to 70% faster and WordPress sites will be much faster!

 


17th Feb 2020

Direct-Admin Server - Reseller, Master and Alpha coming soon!

We are also proud to announce  a new server coming soon to allow direct admin resellers. This is to join the cPanel server so we will be able to offer cPanel and DA resellers.


11th Feb 2020

Official HostAble Statement

Dear Client, For over 3 years we have rented our own servers located at a German Datacenter. These past few days caused a lot of downtime and we are pleased all sites are still working.  However, cPanel seems to be having a issue still what doesn’t seem to have a fix currently. We are going to attempt to do a full update of the cPanel ... Read More


11th Feb 2020

SMS+WHATSAPP SUPPORT - COMING SOON!

We are pleased to announce after a long-awaited time we will be offering SMS and WhatsApp support. We will only offer support to the registered number on the account, along with the support pin when using these new support options. We are aiming to enable these support styles within the next few working days! Updates will follow on this ... Read More


24th Jan 2020

Our 2019 Stats - Welcome to 2020!

As we have just welcomed 2020 over the world we wanted to take a moment to release some key facts about our support stats and client stats. We are releasing these details as we are very proud! The stats start from 1st January 2019, here they are:  - Our average time to have a ticket from open to closed - Your average resolution time from ... Read More


1st Jan 2020

Whmcs Admin File Manager

We have released a new WHMCS addon - HA Admin File Manager where you can access all your website files and easily EDIT, CREATE, REMOVE, UPLOAD, COMPRESS AND DECOMPRESS files all from the admin area!  With extra login details so you can give them access to only a few staff types from root staff, admin staff, dev staff and normal staff - we can ... Read More


23rd Dec 2019