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News

SMS+WHATSAPP SUPPORT - COMING SOON!

Jan 24th

We are pleased to announce after a long-awaited time we will be offering SMS and WhatsApp support. We will only offer support to the registered number on the account, along with the support pin when using these new support options. We are aiming to enable these support styles within the next few working days! Updates will follow on this ... Read More »

Our 2019 Stats - Welcome to 2020!

Jan 1st

As we have just welcomed 2020 over the world we wanted to take a moment to release some key facts about our support stats and client stats. We are releasing these details as we are very proud! The stats start from 1st January 2019, here they are:  - Our average time to have a ticket from open to closed - Your average resolution time from ... Read More »