News
All the latest from HostAble.CoCovid-19 - How we are dealing with this, support hours changed, system upgrades, our future? - Updated 19th March 2020
With ourselves being a UK based company with clients all over the world we thought it would be best to list what we are doing to help ensure our staff wellbeing and safety. So, what are we doing? - We have asked all staff to keep working from home (we are a work from home company anyway) but won't be doing any meeting with our staff face - ... Read More
Support Hours - Changing
We are announcing our support hours are changing. Due to myself (Charles) fulfilling my life dream job, I will be limiting support hours to roughly 1 hour per day. I feel this won't affect any clients because when ordering hosting with us you should be aware that we aren't a massive company so expect a wait in support. The support hours will be ... Read More
Rescue Effort - Lion completed, Wolf waiting still
We have successfully migrated the LION server to a new data center so all is working again on the LION server (lion.hostable.co) We are working on moving WOLF still but due to how big the server is it is taking longer then we could expect to take. We have a full migration team working on this currently with private teams too. We are dropping our ... Read More
Removing Direct Admin Server - Lizard
On the 11th Feb 2020 we released we was going to create and welcome a DA server to our network. However, after some massive technical issues and issues with thirdparty apps we have decided to not continue to offer the DA services. All DA shared clients have been contacted about moving to a cPanel server and also any DA reseller, DA master and DA ... Read More
Welcome LiteSpeed!
We recently have had a few server issues with speed and CUP usage, so we have cut the rope and readded LITESPEED! This will make sites up to 70% faster and WordPress sites will be much faster!
Direct-Admin Server - Reseller, Master and Alpha coming soon!
We are also proud to announce a new server coming soon to allow direct admin resellers. This is to join the cPanel server so we will be able to offer cPanel and DA resellers.
Official HostAble Statement
Dear Client, For over 3 years we have rented our own servers located at a German Datacenter. These past few days caused a lot of downtime and we are pleased all sites are still working. However, cPanel seems to be having a issue still what doesn’t seem to have a fix currently. We are going to attempt to do a full update of the cPanel ... Read More
SMS+WHATSAPP SUPPORT - COMING SOON!
We are pleased to announce after a long-awaited time we will be offering SMS and WhatsApp support. We will only offer support to the registered number on the account, along with the support pin when using these new support options. We are aiming to enable these support styles within the next few working days! Updates will follow on this ... Read More
Our 2019 Stats - Welcome to 2020!
As we have just welcomed 2020 over the world we wanted to take a moment to release some key facts about our support stats and client stats. We are releasing these details as we are very proud! The stats start from 1st January 2019, here they are: - Our average time to have a ticket from open to closed - Your average resolution time from ... Read More
Whmcs Admin File Manager
We have released a new WHMCS addon - HA Admin File Manager where you can access all your website files and easily EDIT, CREATE, REMOVE, UPLOAD, COMPRESS AND DECOMPRESS files all from the admin area! With extra login details so you can give them access to only a few staff types from root staff, admin staff, dev staff and normal staff - we can ... Read More
